Last updated: July 2026
A2B Travel (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what personal information we collect, how we use it, and your rights.
Depending on your enquiry or booking, we may collect: your name, email address, phone number, passport details, dietary or medical requirements relevant to travel, payment information (processed securely, not stored by us directly), and details you share about your travel preferences and plans.
We use your personal information to: respond to enquiries and design your trip, make and manage bookings with suppliers (airlines, hotels, tour operators, insurers), communicate with you about your booking, and, where you have agreed, send you relevant travel updates or offers.
To arrange your travel, we necessarily share relevant information with third-party suppliers such as airlines, hotels, lodges, tour operators, and insurance providers. We do not sell your personal information to third parties for marketing purposes.
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure.
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal or contractual requirements), and object to certain uses of your information. To exercise any of these rights, contact us using the details below.
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For any privacy-related questions, requests, or concerns, please contact us at hello@a2btravel.co.za.
We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.